Welcome to AyosHandCraft.com! Below are some common questions our customers ask. If you need further assistance, feel free to contact us.

General Questions

1. What is AyosHandCraft.com?
AyosHandCraft.com is an online store specializing in handcrafted and unique handmade products. We offer a wide range of artisan-made goods, perfect for gifts, home decor, and personal use.

2. Where are you located?
We are based in [your location], but we ship our products worldwide.

3. How can I contact customer support?
You can reach us via email at [your email address] or through our contact form on the website.

Orders & Shipping

4. How do I place an order?
To place an order, simply browse our collection, select the items you like, add them to your cart, and proceed to checkout.

5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.

6. Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary based on location.

7. How long does it take to process and ship orders?
Orders are typically processed within 2-5 business days. Shipping times depend on your location and selected shipping method.

Returns & Refunds

8. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Custom or personalized items are non-refundable.

9. How do I request a return or exchange?
To request a return or exchange, contact our support team at [your email address] with your order details.

10. When will I receive my refund?
Refunds are processed within 5-10 business days after we receive the returned item.

Product & Customization

11. Do you offer custom or personalized products?
Yes! Many of our handcrafted items can be customized. Please check product descriptions or contact us for details.

12. How do I care for my handmade products?
Each product has specific care instructions. Please refer to the care guide provided with your order or check the product page.

13. Are your products eco-friendly?
Yes! We prioritize sustainability by using natural, eco-friendly materials whenever possible.

Other Questions

14. Do you offer wholesale or bulk orders?
Yes! If you’re interested in bulk purchases, please contact us for special pricing and availability.

15. How can I stay updated on new products and promotions?
Subscribe to our newsletter and follow us on social media for the latest updates, discounts, and product launches.