At Ayosh and Craft, we value your satisfaction and strive to provide you with high-quality handmade products. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You may request a return within [X] days of receiving your order.

• Items must be unused, undamaged, and in their original packaging.

• Custom or personalized items cannot be returned unless they arrive damaged or defective.

• Proof of purchase (order confirmation or receipt) is required for all returns.

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

• If approved, the refund will be processed within [X] business days to your original payment method.

• Shipping costs are non-refundable.

Exchanges

• If you receive a defective or damaged item, please contact us within [X] days of delivery for a replacement.

• Exchanges are subject to product availability.

Non-Returnable Items

• Custom-made or personalized products

• Clearance or sale items

• Items that have been used or damaged by the customer

How to Initiate a Return

1. Email us at [your email] with your order details and reason for return.

2. Wait for our response with return instructions.

3. Ship the item to the provided return address.

For any further questions, feel free to contact us at [your email] or [your phone number].

Thank you for shopping with Ayosh and Craft!